ADA Services
Please click here to view the ADA Services available for guests at the Fishers Event Center.
Address
11000 Stockdale Street, Fishers IN 46037
Animals
Inside of Event Center:
Fishers Event Center will welcome certified, leashed service animals in accordance with the ADA title II and III Law.
Please note, comfort animals, emotional support animals, and therapy dogs are not considered service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals. A doctor’s letter does not turn an animal into a service animal and unfortunately animals identified under these categories will be denied access to the stadium.
Outside of Event Center:
Event Day: For most events, animals are not permitted in exterior event related spaces such as the plaza or parking lot. Exceptions to this policy may vary based on event type. Certified, leashed service animals in accordance with the ADA title II and III law are permitted.
Non-Event Day: Dogs are permitted in areas such as The Plaza if on leash. All waste must be picked up and discarded in an appropriate container.
Baby Changing Station
Every restroom at Fishers Event Center will contain a baby changing station.
Bag Policy
For quickest entry into the Fishers Event Center, we strongly recommend that you do not bring a bag on event day. If a bag is necessary, the bag (including all Diaper Bags) must meet the following criteria in order to enter the Event Center:
- Bags must be CLEAR plastic, vinyl or PVC and not exceed 12” x 6” x 12”. Bags cannot be tinted with color or include oversized content that prevents visibility into the clear bag.
- Only non-clear bags that are smaller than 4.5” x 6.5” will be permitted into the stadium.
- Any type of non-clear bag exceeding 4.5” x 6.5” in size will not be permitted.
- Diaper bags must be clear and comply with the Fishers Event Center Clear Bag Policy. Clear diaper bags that meet the Event Center’s bag policy specifications and accompany a child are permitted but are subject to search upon entry. Baby and infant care items such as bottled formula and small snacks may be brought into the Event Center, however, those items must be carried in a clear bag meeting the bag policy guidelines.
- Camera bags and cases that accompany any permitted personal device must meet the clear bag policy specifications or will be denied entry.
Exceptions to the Clear Bag Policy will only be made for medically necessary items after proper inspection by security personnel. Please ask for assistance at the door.
Guests with non-complying bags will need to return their items to their cars.
To learn more about the Clear Bag Policy, CLICK HERE.
Card and Mobile Payment Only (Cashless)
Fishers Event Center is a cashless building and will only accept card and mobile payment. All mobile vendors, concession stands, bars, and retail locations require the use of card or mobile payment.
Children and Infants
Certain events at Fishers Event Center may require patrons be of a specific age. When events are announced please reference the Events & Tickets page on our website and click on the event you want to attend to view the age requirement prior to purchasing tickets.
The Tag-A-Kid program will allow guests with young children to obtain a bracelet displaying parent and child information, as well as seating location. Visit our Guest Service Centers for more information.
Diaper bags must be clear and comply with the Fishers Event Center Clear Bag Policy. Clear diaper bags that meet the Event Center’s bag policy specifications and accompany a child are permitted but are subject to search upon entry. Baby and infant care items such as non-frozen bottled formula and small snacks may be brought into the Event Center, however, those items must be carried in a clear bag meeting the bag policy guidelines.
Baby changing stations will be in all public restrooms throughout Fishers Event Center.
Diaper Bags
Diaper bags must be clear and comply with the Fishers Event Center Clear Bag Policy. Clear diaper bags that meet the Event Center’s bag policy specifications and accompany a child are permitted but will be subject to search upon entry. Baby and infant care items such as bottled non-frozen formula and small snacks may be brought into the Event Center, however, those items must be carried in a clear bag meeting the bag policy guidelines.
Directions
Fishers Event Center is located north of Indianapolis, in the new dining and shopping destination Fishers District.
We highly recommend that you start by reviewing where your ticket will be located in the Event Center to find the closest parking lot and doors to reduce hassles on the way to the Event Center.
Once you’ve purchased your ticket, download or open the Waze app and input the address provided for your purchased parking location to get the most efficient route to your destination.
Waze is the recommended GPS program with updated event day traffic plans and street closures, providing you with accurate directions and real-time traffic alerts.
If you live close to Fishers Event Center:
- From the North, go south on I69 and take Exit 204. Travel East on 106th Street and go North on USA Parkway. Or going south on I69 take exit 205. Travel east on 116th street and go south on USA Parkway.
- From the East, travel west on 116th street and head south on USA Parkway.
- From the West, travel east on 116th street and head south on USA Parkway.
- From the South, go north on I69 and take exit 204. Travel east on 106th street and North on USA Parkway. Then travel east on USA drive.
Electric Vehicle Charging Stations
There will be ten (10) electric vehicle charging stations available for our guests to utilize during events at Fishers Event Center on a first come first served basis. The use of charging stations are subject to applicable parking fees.
Event Center Facts
- 76 feet – Event Center Height.
- 2,410 tons – Total structural steel.
- 7,500 – Total seating capacity for events.
- 85,687 feet – Total electrical conduit used.
- 202,310 – Total square feet event floor area.
- 631,621 – Total square feet outdoor Plaza area.
- Indiana’s first Chicken n Pickle location will be one of our neighbors!
Fan Code of Conduct
To view the fan code of conduct for the Fishers Event Center, please visit the following page.
Food and Beverage
Outside food and beverage will not be allowed into Fishers Event Center. The only exceptions to the Food and Beverage policy are:
- Parents with small children may bring plastic bottles of non-frozen formula or milk, and small snacks inside of the stadium.
- Medically necessary food items inspected and approved by Security Personnel at the Event Center gates.
Gluten Free
Gluten-free items will be available at concession stand locations.
Guest Services Center
The Guest Service Center will assist guests with lost and found items, reuniting parents and children, answering questions, Event Center directions, and general information. The guest services center is located near section 109.
Hotels
Use the hotel links below for discounted rates offered exclusively to Fishers Event Center Guests:
Hyatt Place Indianapolis-Fishers
Hyatt House Indianapolis- Fishers
Leisure group bookings: Kim Lewis | 317-516-5445 | klewis@dunnhospitality.com
Corporate group Bookings: Susan Miller | smiller@dunnhospitality.com
Free breakfast: Yes | Bus parking: Yes | Number of rooms: 211
Courtyard Marriott Indianapolis Fishers
Leisure group bookings: Kim Lewis | 317-516-5445 | klewis@dunnhospitality.com
Corporate group Bookings: Lori Sterrett | 317-558-7019 | lsterrett@dunnhospitality.com
Free breakfast: No | Bus parking: Yes | Number of rooms: 145
Hotel Nickel Plate Fishers
Group Bookings: Mandy Leverenz | 317-284-7085 | mleverenz@dorahotelco.com
Free breakfast: No | Bus parking: Yes | Number of rooms: 116
Fairfield by Marriott
Group bookings: Brooke Wyatt | 317-567-6996| bwyatt@dorahg.com
Free breakfast: Yes | Bus parking: Yes | Number of rooms: 99
Springhill Suites
Group Bookings: Ceira Estrada | 317-284-8905 | ceira.estrada@hhmhotels.com
Individual bookings: Amy Alston | 317-284-8902 | amy.alston@hhmhotels.com
Free breakfast: Yes | Bus parking: Yes | Number of rooms: 130
Looking for another place to stay near Fishers Event Center? Click here to find a hotel close to the action.
Inspection Policy
For fastest entry, please follow instructions of Security Personnel in the screening area.
All guests will be subject to security screening prior to entry inside Fishers Event Center, along with inspection of all approved clear bags and carry-in items. Security staff will utilize walk-through magnetometers and handheld metal detectors to screen all guests at security checkpoints.
If a guest does not feel comfortable with the metal detector screening due to medical reasons, a physical pat-down will be conducted instead. Please have all bags open for security staff and be prepared to remove any item from inside the bag if requested for closer inspection. Guests electing not to consent to the metal detector screening or physical pat-down along with a bag search will be denied entry.
Internet and Wi-Fi
We will keep you connected at Fishers Event Center by providing complimentary Wi-Fi throughout the stadium. More information will be available in the fall.
Interpreting Services
Guests who may require interpreting services are asked to contact the guest services team at GuestServices@ASMFishers.com, no later than three (3) weeks prior to the event. We will do our best to meet guest requests, but we cannot guarantee the services for all events.
Mobile Ticketing
Please click here to review the mobile ticketing information for Fishers Event Center.
Nursing Lounge
The Mother’s Lounge will be available for your privacy and convenience.
Parking
Fishers Event Center is located north of Indianapolis, in the new dining and shopping destination Fishers District.
There will be more than 2,000 parking spots available at the Event Center.
Electric vehicle charging stations will be available for guests to utilize during events at Fishers Event Center. The use of charging stations are subject to applicable parking fees.
Private Events
Fishers Event Center is the perfect spot to host your next event! With seven unique indoor and outdoor event spaces we can accommodate everything from seated dinners, to cocktail receptions, board meetings, and festivals. With an experienced staff we will work with you to create an unforgettable experience.
Visit the Private Events tab on our website to learn more or email us at PrivateEvents@ASMFishers.com to start planning your event today!
Prohibited Items and Behaviors
Please click here to review the prohibited items and behaviors information for Fishers Event Center.
Re-entry Policy
In accordance with Fishers Event Center security procedures, guests may not exit and re-enter the Event Center using the same ticket.
Restrooms
Restrooms, family restrooms and a universal changing table will be available at Fishers Event Center. All restrooms will be ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.
Sensory Kits
We will provide kits to fans with sensory sensitivities. Sensory kits will be available at the Guest Service location at Section 109 on the lower level.
Sensory Room
The Fishers Event Center sensory room will be located near Section 109. The sensory room is open to our fans, guests, and customers with sensory sensitivities. The sensory room is open for all events at the Event Center from the time the Event Center gates open through the end of the event. Children using the sensory room must be accompanied by an adult.
On event day, please contact any Guest Services team member with questions or assistance navigating to the sensory room. Access to the Sensory Room may be limited given certain circumstances (e.g., guests with extraordinary needs, demand, etc.).
If you have any questions prior to event day, please email GuestServices@ASMFishers.com.
Smoking
Fishers Event Center is a non-smoking, non-vaping and tobacco free campus. The use of any tobacco-based products, e-cigarettes and vaporizers, inside of the Event Center within the immediate gate plazas, is strictly prohibited.
Violators of this policy may be ejected from the Event Center.
Suites
There are 23 Premium Suites at Fishers Event Center. For more information or to book a suite, please visit the Premium Experiences page on our website.
Ticket Sales
All single event tickets, including resale market, for Indy Fuel, Fishers Freight, Indy Ignite and other Fishers Event Center events will be available to purchase through Ticketmaster.com.
Children under the age of 2 will be admitted into Fishers Event Center without a ticket provided that they sit on an adult's lap and do not occupy a seat. Any child 2 years of age or older will require a ticket to enter the arena. Please note that some shows (especially those intended for children) will have a different age policy. If you are uncertain about the policy, please visit the Events & Tickets page and click on the event you are attending to view the age requirement prior to purchasing tickets.
Ticketing Policy
Resale of event tickets by individuals, regardless of price, is prohibited at Fishers Event Center. Guests that purchase tickets from someone other than the Indy Fuel, Fishers Freight, Indy Ignite or Ticketmaster do so at their own risk as those tickets may be counterfeit. Fishers Event Center associates are not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider.
Umbrellas
Large umbrellas are prohibited. Umbrellas under 12 inches will be allowed in the Event Center and must remain closed.
Universal Changing Table
The Fishers Event Center will provide a safe and private restroom equipped with a changing table that will accommodate everyone, including adults. The universal changing table can also be adjustable by height. The universal changing table will be located on the second level near Section 219.
Vegetarian and Vegan Options
Vegan hot dogs, vegan sausage, vegan ice cream, cheese pizza, salads and more will be available at concession stands throughout the stadium.
Water Fountains
Water fountains will be located and available for use on each of the main concourse levels inside the Event Center.
Weapons
Guests are not permitted to bring firearms or any other weapons inside Fishers Event Center, this includes off-duty law enforcement officials attending the event.
Wheelchair & Companion Seating
Fishers Event Center will provide wheelchair and companion seating on all levels. Please note that event day relocations are LIMITED and are not guaranteed but may be available on a first-come, first-serve basis. Check with your section seating host for availability of seats.
Personal chairs, stools, chair cushions or other seating equipment are not permitted inside of the Event Center.
Wheelchair Assistance
Fishers Event Center is pleased to provide wheelchair assistance for mobility impaired guests. Wheelchair assistance will be available to guests upon entry into the Event Center on a first-come, first-serve basis. Requests for wheelchair assistance can be made by asking an Event Center team member or by visiting a Guest Service Center (Section 109).
Wi-Fi
We will keep you connected at Fishers Event Center by providing complimentary Wi-Fi throughout the stadium. More information will be available in the fall.
Will Call
All tickets will be digital for Fishers Event Center. Therefore, Will Call will not be available at the Fishers Event Center Box Office.
You
You, our fans, guests and customers, are the focus of everything we do! Our team members at Fishers Event Center are here to make your experience as enjoyable as possible. Please notify any team member if you need assistance. We would also love to hear your comments and/or suggestions by emailing GuestServices@ASMFishers.com.